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Accessibility

Last updated 17-Jul-2026.

This site was designed for aging eyes and assistive technology from the first line of code — because our visitors are the reason accessibility standards exist. We target WCAG 2.1 Level AA and the Accessibility for Ontarians with Disabilities Act (AODA).

What we built in

  • Body text at 19–20px minimum and nothing under 16px, with a font designed by the Braille Institute for low-vision readers
  • Colour contrast meeting or exceeding AA on every text/background pair, on a warm cream background chosen to reduce glare
  • Full keyboard navigation with a visible focus outline, skip-to-content link, and semantic landmarks for screen readers
  • Links always underlined; buttons at least 48px tap targets
  • No auto-playing motion, no carousels; reduced-motion preferences respected
  • FAQ accordions and menus that work without JavaScript; forms with visible labels and clear error messages
  • The entire site in English and French

Found a barrier?

If anything on this site is hard to use with your eyes, hands, or assistive technology, please tell us — by phone at 1-800-000-0000 or through the contact page. We’ll fix what we can quickly, give you the information another way in the meantime, and respond to accessibility feedback within 5 business days.